If we are tracking participant hours, how do we account for no-shows or drop-ins?

To record that a participant did not show up for their commitment, simply remove that participant assignment on the SignUp so it does not get included in the participant's summary of hours. Please see: How can the organizer delete a participant assignment? 

If you want to track hours for drop-ins, just add an assignment to the date after the fact. You may add a manual assignment for a participant to a past date to account for drop-in hours. Please see: Can the Organizer add an Assignment for a Participant?   If you do not have any spots already planned on a past date, click  on the upper-right of the calendar instead of clicking on the date. ( You will need to change the date, which defaults to today's date)

Note: will automatically track service hours for ToDo items (jobs, shifts, tasks) with both a Start and End Time. Items with just a Start Time are given the default value of one hour.


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