To be added as an Assistant Organizer the person must first register an Organizer account with a password at SignUp.com. If you’re seeing a message telling you that the email address you’re trying to add as an Assistant Organizer is not yet registered - the system is most likely correct. Please check two things:
- Your new Assistant may think they have SignUp.com Organizer accounts because they have signed up for a Spot (or several) on past SignUps. To be an Organizer, however, they must first go to our homepage at SignUp.com and register an account with a password. (Previous participants/volunteers won't have passwords yet since they likely signed up via an invitation link and not by registering an account and logging in.)
- Registration will be specific to the new Assistant’s email account. Please double check which email address the leader has registered (e.g. a personal vs work email account).
If after double checking these two items you're certain the person is registered, click Help in the menu, select Contact Us, and provide their email address so our Support Team can investigate.