Need Help? We've Got You Covered!
We're here to make it easy for you to get the answers you need. As a primarily free service supporting millions of people, we don’t offer on-demand phone support, but we have several quick and effective ways to assist you:
Find Answers Fast
✅ Search This Help Center – Browse our articles for solutions to common questions.
✅ Email Support – Click the orange Help button (bottom left) to submit a question. We’re great at responding via email, typically within a few hours (and always within 24 hours).
✅ Watch Quick Tip Videos – Learn key features and best practices for managing your SignUps. Click Help in the SignUp menu to access.
✅ Join a Free Webinar – We host weekly coaching webinars where you can learn more and ask questions.
Request a One-on-One Coaching Call
For more personalized help, our Product Specialists offer coaching calls via Zoom (no video required). To request a session, email us at support@signup.com with the subject "Coaching Call Request" and include:
- A brief background on your organization
- The type of events/activities you’re planning
- Your specific questions
We'll then send you a scheduling link to connect with the best coach for your needs.
We’re happy to help—just reach out! 😊