My Payments Link Says "my account is no longer able to transact", What's going on?

The No longer able to transact alert comes from WePay, our secure payments partner. 

This means that the SignUp started collecting money, but there was no information telling WePay where to transfer/deposit your collected funds to (KYC/Trust Center/Settlement information). You have 30 days once you setup your account to enter transfer/deposit information before your account becomes disabled.

Please login into and complete your account information.

The account will stay in the state of disabled until you are able to provide the funds transfer/deposit information - at that point, the account will be re-activated and you can collect funds again.


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