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How can I stop the Participant Check-In Verification emails sent the day after an event?

Managing Participant Check-In & Verification Emails

If you're a Premium Member using the Participant Check-In feature with Participant Verification enabled, SignUp.com automatically sends emails the day after an event to Participants who were not checked in on-site. These emails allow Participants to retroactively check themselves in (honor system), ensuring an accurate participation tally.

How to Stop Automated Check-In Emails

If you no longer want these emails sent, follow these steps to reset your Participant Check-In settings:

  1. Log in to SignUp.com on a large-screen device.
  2. Navigate to the My Tools tab and select Participant Check-In from the drop-down menu.
  3. Click Start Over and do not select the Participant Verification option.
  4. Complete the setup process, and on the final screen, go to the Share tab to get your new Check-In URL to share with on-site check-in staff.

Note: If you no longer plan to use the Participant Check-In feature, you can simply stop after selecting "Start Over."

Also see: Participant / Volunteer Check-in

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