How you change your email address depends on your role.
If you are the SignUp Organizer or have a registered SignUp.com account (with a password), please click here to learn how to change your email address.
If you are a SignUp Participant (volunteer, meeting member or a class parent), your unique email address is linked to each SignUp. Here are two options for changing your email address:
- Contact your SignUp Organizer(s) directly and ask them to change your email address. They can validate your identity and quickly make the change in the Participants tab of the SignUp's Organizer view. Please direct them to this article to show them where to make the change: Tour of My SignUps Participants Tab
- Follow this two-step process and do it yourself in a few minutes:
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- Register and activate a SignUp.com Organizer account (with a password) using your OLD email address. Go to SignUp.com to get started.
- Sign in and make the change quickly in your Profile page (Click on the Profile icon in the upper-right corner to access your Profile at any time).
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If you no longer have access to your OLD email account, please send an email to our support team and complete the information below to validate your identity. Please allow up to 2 business days for assistance with the change as we may have additional questions or validation steps to safeguard your identity.
To: support@SignUp.com
Subject: Universal Email Change Request
Copy and Paste the following text in the body of the message with your information added in the (parentheses):
Please change my current email (put the OLD email address you want to change here) permanently to my new email address (put your NEW email address here). I understand that this will ultimately make my original/old email address invalid within SignUp.com.
I no longer have access to my OLD email address. Here's a link to my organization website that confirms my identity: (insert link).