If you click a Shareable SignUp link and see the error message below, there are two things to check right away.
1) Likely, you (the SignUp Organizer) were already logged into SignUp when you clicked the Shareable link. The immediate solution is to log out and click the Shareable link again in a fresh browser. Participants clicking the link on their own devices will NOT see the error message that you saw.
2) If a personal invitation link was accidently shared, or Participants are signing up on a shared device, select the share option shown below in the Details tab of your SignUp's Organizer view. Selecting this option will avoid the "private" message and also prompt Participants to share the invitation link with others when they sign up.
Please note, if you are signing up multiple people in-person at a live event, please use one of these options:
- Post the QR Code for the SignUp, or the Shareable URL so each person can immediately sign up from their own smartphone.
- If you must use a shared computer, after each person signs up, click their name in the upper right corner and Log Out BEFORE entering the Shareable Invitation Link (SignUp URL) again.
If you forget to log out and someone else tries to sign up, you will see this screen below. When the Participant clicks the blue button "Not <Name>" they will get the error message unless the Share option in the Details tab is checked.