Participants can swap Spots/assignments IF this option is activated by the SignUp Organizer.
Participants: If you need to make a change to your schedule, our Swap feature makes it easy for you to find a replacement for your assignment. This short video shows you how to swap using a computer or tablet, please scroll down for screenshots and instructions for swapping using your smartphone*.
Forward video to time code 1:35 to see Swap feature.
Note: Some screens in this video may differ in color and layout due to recent design updates; the functionality remains the same.
To request a swap with another Participant, first access your SignUp using your personal SignUp link found in your confirmation or reminder email from mail@signup.com. (Can't find it? Click Find My SignUp in the menu at SignUp.com to get new links sent to you.)
1. Once on the SignUp page, click the My Spots button to the right of the Spot/assignment that you want to swap, and select Swap Request in the pull-down menu.
2. Next, choose which Spot(s) you're available to swap with. Just click the box and the Spot will be added to your list of requested Spots to swap with (everyone signed up for the Spots you check will be invited to swap with you, and the first person to accept your request will have their assignment switched with yours.). You can select any number of Spots to request a swap with.
3. Once your swap list is complete, click Next at the very bottom of the screen and enter a message to send to potential people to swap with. Click Send Request.
4. An email swap request will be sent out to everyone signed up for the Spots on your swap list. If a Participant accepts your swap request, you will both be notified of your new Spot/assignment. If another Participant tries to accept the swap request after it has already been confirmed by someone else, they will see a message saying "Swap is no longer available, thanks for trying!"
*Swapping using a smartphone
The beginning process is the same as for large-screen devices -- to request a swap with another Participant, first enter your SignUp using your personal SignUp link found in your confirmation or reminder email from mail@signup.com. (Can't find it? Click Find My SignUp in the menu at SignUp.com to get new links sent to you.)
Next, once you have accessed the SignUp, click the three-bar menu on the top right of the screen and choose Swap on Desktop in the menu:
The screen will change to the Desktop view and you will need adjust the view on your screen to see where to click (typically zoom by using two fingers pinched together, then spread them apart). Once the screen is bigger, you can use one finger to navigate to the See My Spots button. Click See My Spots, then My Spots. You will then see the Swap option:
From there, follow the steps above.
Organizers: You can activate or remove this option in the Details tab of your SignUp's Organizer view:
1. Start by going to the Details tab of your SignUp's Organizer view. (Login and in the My SignUps menu on your Dashboard, click the SignUp Title to open your Organizer view).
2. Scroll down towards the middle of the page and check the box: Allow participants to swap spots. Click the blue Update button at the bottom of the page to save your preference.