SignUp.com makes it a snap to collect money -- fundraise for your cause, or collect contributions for teacher’s and coach’s gifts, course fees, trips, t-shirts, tickets, uniforms, membership dues and more!
Note: Some screens in this video may differ in color or layout due to recent design updates, but functionality remains the same.
We've partnered with trusted online payment transaction companies Stripe and PayPal to make collecting money quick, easy and secure. Your supporters can make contributions with either their credit cards, their bank accounts, or their PayPal or Venmo accounts. You'll receive the money directly into your Stripe or PayPal account and can then transfer it to your designated bank account. Learn more:
- Fees for Collecting Money
- Setting up a SignUp to Collect Money
- Tracking and Withdrawal of Funds
- Participant Receipts (important)
SignUp has waived our convenience fee and there are NO set-up charges, surcharges or monthly fees to collect money on the site. To pay for the swift processing of funds, Stripe charges a fee of 2.9% + $0.30 per transaction and PayPal fees are typically 2.99% to 3.49% + $0.30 per transaction and vary based on your PayPal account type, payment methods, and country. (Please review PayPal details here and here.) All fees are automatically deducted from each transaction so you're never billed for anything.
NOTE: Both payments partners offer a discounted fee for US 501(c)(3) nonprofit organizations (starting at 2.2% + $0.30 per transaction) learn more directly at Stripe and PayPal.
Review Frequently Asked Questions for Organizers Collecting Money here.
Setting Up a SignUp to Collect Money
To create a stand-alone SignUp for collecting money, go to your Dashboard and click the Create New SignUp button then follow the 4-step Planning process:
1. Provide Details: Choose SignUp Kind "Fees or Contributions Only" and complete the requested details.
2. Setup Contributions: In this step you will both select your payments partner and set up your collection.
Select your Payments Partner: Select either Stripe or PayPal and authorize your account to accept payments. You will also link your new payments account to your bank account for the distribution of funds.
Canadian Customers: Please check the box at the bottom of the screen to Use Canadian Currency.
Set up Collection: Enter details about what you're collecting money for on the next screen. There are several options to consider, including:
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- Contribution Message: What's shown at the top of the SignUp
- Show fundraising goal (optional). Let supporters know how much money you want to raise
- Price, Title & Available Quantity (required)
- Date, Start Time & End Time (optional)
- Display "Other" (optional). Let supporters enter their own contribution
- Allow Participants to select multiple items (optional)
- Add an "Almost Sold Out" message with an inventory level you select (optional)
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3: Choose a Theme: Upload your logo or choose one of our badge images; add a background.
4: Invite People: Invite people to your SignUp using a direct email invitation, a Shareable link posted on your website, Social Media, Newsletter and more. Payment screens are smart-phone optimized for your supporters on-the-go! Learn about your Invitation Options here.
Examples:
Tracking and Withdrawal of Funds
The SignUp Organizer, can run a Contributions Report (in the Reports tab of the SignUp’s Organizer view) listing the details of each Participant’s purchase, or by logging into your Stripe or PayPal account directly.
Withdrawing money is completely free! All you have to do is choose the withdrawal method that's right for you and authorize your bank account. Learn about withdrawing money from Stripe here and from PayPal here.
Confirmation notifications for "Collect Money Only" SignUps work differently from other SignUp types. Here’s how participant receipts are handled:
No Automatic Confirmation from SignUp
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- SignUp does not automatically send a confirmation message for "Collect Money Only" SignUps.
- Organizers can access detailed payment records by running a Contributions Report from the Reports tab in the SignUp’s Organizer view.
Receipts for PayPal Transactions
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- When PayPal is the payment partner, Participants automatically receive an email receipt showing the total amount paid (note: this is not an itemized receipt).
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Receipts for Stripe Transactions
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- When Stripe is the payment partner, an automated receipt is sent only to the Organizer—Participants will only see a transaction memo on their credit card statement.
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Organizers can send itemized receipts to Participants by following these steps:
- Log in to Stripe using your Organizer email credentials.
- Click on the successful payment (displayed as a lump sum) to access a detailed receipt of the transaction.
- Click "Send Receipt" to email the receipt to the Participant or any other recipient as needed.
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